Answers to common questions — or ask our support assistant for an instant answer.
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Propura is a global property marketplace. Buyers can browse and search listings from around the world and enquire directly; individual sellers and estate agents can list property for sale or rent.
You can browse and search listings without an account. You need a free account to save properties, save searches, send enquiries, message sellers, and create your own listings.
Use the currency selector in the top navigation. Prices across the site — including the globe and listing pages — will convert to your chosen currency using live exchange rates.
Use the search page to filter by location, price range, and bedrooms, or explore visually by dragging and zooming the globe on the homepage. Each pin is a live listing.
Open any listing and use the enquiry box to send a message. If the seller is an agent, the listing shows the agency name and the individual agent. Your conversations live in your Inbox.
Yes. Use the save (heart) button on any listing to add it to your Saved Properties, and save a search to come back to it later. Both are available from your profile.
Go to create a listing and follow the steps: location, details, photos, and pricing. You can save a draft at any point and publish when you're ready.
Two things: your email must be confirmed, and we must have approved your photo ID. If you are an estate agent, agency or developer, your agency or licence is verified instead. You do not need a property deed to publish. You can always save listings as drafts in the meantime. See "How does seller verification work?" below.
To publish, upload your photo ID (passport or driving licence) in your Document Vault and press "Submit for Review" underneath it. Our team checks it manually and you'll be emailed the outcome. You only need to do this once, not for every listing.
The property deed is separate and optional. Upload it the same way and your listing carries the gold "Deed Verified" badge, which tells buyers we have checked the ownership documents. Without it the listing publishes normally and shows "Not Deed Verified". You can add a deed at any time, including after your listing is live, which suits a property still going through probate or succession.
Open My Account. If your email is unverified, use "Resend verification email" and click the link in the email we send you.
A private, password-protected area of your account for storing sensitive documents such as deeds, contracts, and ID. Files are stored securely and only you can access them.
On the Login & Security tab of My Account you can change your password, enable two-factor authentication, and sign out of other devices.
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